FAQ

If you have a question about your parcel, we've put together a list of frequently asked questions below. We hope you find the answer you're looking for — but if not, feel free to get in touch with us anytime.

Delivery

Order

Returns

Payment Options

Another question?

If you have a question about your order or need support, our friendly customer care team is here for you. Most answers can be found in our FAQ section, but if you still need help — just get in touch!

You can reach us by email at support@babywonderland.uk, or via our Contact page.

Customer Service Hours (GMT+00:00):
✔ Mon-Fri: 09:30 - 18:00
✔ Sat: 12:00 - 17:00
✔ Sun: Closed